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Q: How do I setup my email reader using the account information you provided?
A: Each mail reader is different, but they all are setup basically the same way.
We have provided screen shots of a typical setup using Microsoft Outlook.
But it is worth the time for you to understand the various pieces - especially if you're
not using Outlook. It's definately NOT rocket science, and just requires a little bit of time.
Please read through these definitions...
For each email account we gave you, you have been provided
with the following pieces of information: Email Address, Account Name (or User Name)
and Account Password -
Email Address. This is the email address name you asked us to
setup for you. This is piece that looks like something like this: "myname@mydomain.com".
You will enter this in your mail reader for each email account you setup.
Account Name. This is the name that is actually used internally by the
mail system. For each email address you have been given, you have one Account Name. These
might look someone like this: "mydom00, mydom01, mydom02" , etc. - one for each email
address you have. You will enter this account name into your mail reader for each email account you
setup. Be sure to write this information down and save it in a safe place. While we will
do what we can to help you retrieve this information if you lose it, it will be a lot less
frustrating for you if you keep this in a safe place for future reference!
Account Password. This is the password used to access your email account.
You will enter this account password into your mail reader for each email account you
setup. Be sure to write this information down and save it in a safe place. While we will
help you retrieve this information if you lose it, it will be a lot less frustrating for you
if you keep this in a safe place for future reference!
You have also been provide with the name of a POP3 mail server. This is the host and
domain name of the server that will hold incoming email delivered to you, and will most
likely be: "mail.hicom.net". It might also have been delivered as an IP address, which will look
something like this: 208.245.180.8. You must enter this information into your mail reader for
each email account you setup.
Finally, you must provide the name of an SMTP mail server. This is the host and
domain name of the server that will be used to send outgoing email. This name
will depend on the internet provider that you use at home or at work. For example, if you are
using Comcast as your provider, the SMTP address will most likely be: "mail.comcast.net". If you are using
Optimum Online, the SMTP address might be: "mail.optonline.net". You must enter this information into
your mail reader for each mail account you setup. (Please note: We cannot know or list the names
of all internet service providers that you might use, so please consult with your provider to obtain
this information, if you do not know it).
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